Project Overview
The Diving Center On-Site Registration Forms project is a custom-built digital solution designed to streamline the registration process for a diving center in Mykonos, Greece. Built on WordPress, this application features dynamic, complex forms tailored to the client's specific business processes, including the legal requirements for signature fields. The project’s primary goal was to replace traditional paperwork with a modern, efficient digital system that allows customers to register on-site using their smartphones while providing the client with powerful data management and insights tools.
Role and Responsibilities
I was responsible for designing and developing a comprehensive on-site registration system that aligns with the client’s operational needs. My work included creating dynamic, user-friendly forms that adapt based on user input, integrating the solution with Google Sheets for real-time data export, and developing a custom CRM (Customer Relationship Management) tool using Laravel and FilamentPHP. The CRM offers a calendar view of entries, robust search functionality, and data visualization features, helping the client manage registrations and gain valuable insights into their business performance.
Key Features and Functionality
- Dynamic and Complex Registration Forms: Developed a series of dynamic registration forms on WordPress that adjust in real-time based on the user's choices. This included conditional fields, multiple selection options, and signature fields to meet legal compliance for diving registrations.
- Google Sheets Integration: Integrated the forms with Google Sheets to automatically export each form entry upon submission. This real-time data transfer ensures that all client records are securely stored and easily accessible, providing a straightforward solution for data management and backup.
- Custom CRM Development: Created a custom CRM using Laravel and FilamentPHP to manage and analyze registration data effectively. The CRM features:
- Advanced Search Functionality: Allows the client to quickly locate and filter entries based on multiple criteria, improving the speed and efficiency of their administrative tasks.
- Calendar View: Provides a visual representation of all registrations in a calendar format, helping the client plan and manage their schedule more effectively.
- Data Insights and Visualization: Includes charts and analytics tools to give the client a clear understanding of their business performance, customer trends, and peak periods.
- Mobile-Friendly User Experience: Designed the entire registration process to be mobile-optimized, ensuring that customers can complete their registration quickly and conveniently on their smartphones while on-site.
Technical Stack
The solution was built using a combination of technologies to ensure flexibility, performance, and ease of use:
- WordPress: Utilized WordPress for the form-building and front-end interface, providing a familiar and user-friendly platform for both customers and the client.
- Google Sheets Integration: Implemented integration with Google Sheets using API connections, allowing seamless data transfer from the forms to a cloud-based spreadsheet.
- Laravel with FilamentPHP: Developed a custom CRM with Laravel, leveraging FilamentPHP for rapid development of administrative panels, complex data management, and user interfaces.
Outcome and Impact
The new on-site registration form application revolutionized the diving center's registration process by eliminating the need for paper forms and reducing administrative overhead. Customers can now complete their registrations easily using their smartphones, enhancing their overall experience and allowing the staff to focus more on providing excellent service. Additionally, the custom CRM tool provides the client with a powerful platform to manage, analyze, and understand their business data, enabling them to make data-driven decisions that optimize operations and improve customer satisfaction.
Lessons Learned
This project highlighted the importance of integrating multiple technologies to create a cohesive and efficient solution. I gained valuable experience in developing dynamic forms with complex user requirements and integrating data management tools with cloud-based platforms. It also underscored the need for responsive design, ensuring usability across devices, and provided insights into building custom CRMs tailored to specific client needs.